What does Managed IT Services Include?
IT Support Plan
When the business world can be unpredictable, and technology is always changing, it can be hard to keep up.
An effective IT Support Plan will ensure your business has innovative and flexible technology solutions at its core both now, and for the future.
Managed Maintenance & Management
We know it can be challenging to find time internally to invest in managing and maintaining your entire IT stack. That’s why we’re here.
We will manage your whole IT infrastructure remotely, and on site, to make sure everything is running smoothly 24/7.
Service Desk & Reactive Help Desk
When something goes wrong, you won’t have to count on Google to answer your questions anymore!
Instead, you will have access to our service desk where you can speak to IT experts who know and understand your business’ IT infrastructure. This means we can react to problems when they occur and prevent future issues.
What are the Benefits of Managed IT Support?
Access to experts
If you need more hands-on-deck to alleviate workload, you just need to reach out.
Cost-effective
Outsourcing your IT services reduces the overheads of internal IT teams.
Save time
“What is the point of being alive if you
don’t at least try to do something remarkable?”
Boost productivity
Optimising your technology through remote management will give you more time to do what you do best.
Future-proof your business
Plan for any challenge that might come your way by ensuring
you have the best IT foundations possible.
Access to experts
Trust that your data is in safe hands.
It’s also easy to request additional cybersecurity
and data backup support, all from one provider.
Get Started Today
We’d love to get started on your project. Our team is ready to tackle any project, big or small and we offer flexible package options to help. Need something else? Contact us and we’ll put together a custom proposal just for you!
How can East Sussex Networks help me?
Unlimited Access
We guarantee that you will have access to 24/7 IT support through our managed helpdesk.
We offer unlimited support – whether it’s a reactive issue, proactive work or a big project – we can help.
Wealth of experience
Our team are regularly trained on all the latest threats, software and updates. This means you can trust your data, applications and software are safe. Rest assured knowing we’ve got your covered.
Tailored service
We understand that IT support is never ‘one size fits all’.
East Sussex Networks offers bespoke services catered to your specific business requirements.
Remote Management
We will simulate cyber-attacks to highlight any areas of vulnerability your business might have against the real thing.
As well as this, we will provide regular reporting on your cybersecurity health so that you know exactly where you stand.
Speedy solutions
IT support is what we specialise in.
We’ve got years of experience problem solving a myriad of IT support issues with business from a variety of sectors.
We pride ourselves in our rapid response times and thorough work.
No nasty surprises
Fixed monthly billing provides transparent, fixed invoicing to all clients.
This ensures that you know exactly where you stand and there are no unexpected bills.